Technical Support

Contact Technical Support
1-800-548-6656 ext. 5

Available through toll-free support hotline, Monday – Friday, 9:00 a.m. to 5:30 p.m., eastern standard time. Support is available on an hourly basis or through annual subscription. Available in Spanish and English. For non-urgent issues, you may also use our support request form.

Data Conversion and Data Entry for New Clients

Complete and initial data entry services available for a nominal per-unit fee. TCGT provides clients who wish to complete the data entry themselves with detailed worksheets and instructions.

System Analysis and Needs Assessment

System analysis and needs assessment services are available prior to or in conjunction with software implementation.